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What To Do If Your Rheem Hot Water System Is Not Working

By Richard Foster

rheem hot water system not working

There’s nothing quite like a freezing shower to remind you how much we rely on our hot water systems. If you’re standing there wondering why a Rheem hot water system not working has suddenly become your morning reality, you’re not alone – but you’re not without a few things to try, either.

You love reliable hot water – and that’s probably why you installed a Rheem! It’s one of Australia’s most trusted and recognised hot water brands, with decades of proven reliability across gas, electric, solar, and heat pump models. But even the most dependable system can hit a snag – especially if it’s been a few years since installation, or the weather, water pressure, or power supply throws it a curveball.

Our exclusive guide will walk you through common Rheem hot water system troubleshooting steps based on real information from Rheem’s own manuals, fault code references, and our own hands-on service experience. Whether you have a storage tank unit, a continuous flow gas or unit, a heat pump, or a solar-boosted system, we’ve broken it all down so you can get to the bottom of it fast.

Let’s find out what’s going wrong with your Rheem – and what you can do next:

1. Identify your system type

First things first – know your unit. Rheem has several types of water heaters:

  • Continuous flow (gas)
  • Electric storage
  • Gas storage
  • Solar systems (with or without gas/electric booster)
  • Heat pumps
  • Instantaneous (or continuous flow) water heaters.

Every model has its quirks, but they all have one thing in common – if something goes wrong, Rheem tries to make your life easier by starting with a clearly displayed fault code.

So before you panic, check the screen or monitor on your unit or controller. If there’s a number flashing, that’s your clue.

2. Look for an error code

As we’ve just said, if you see a code, that’s good news – because it’s not a guessing game anymore. This little code will help you or your plumber find the fix faster.

A few key examples:

11 = ignition failure

12 = flame failure

14 = overheat

79 = fan motor fault.

These are straight from the Rheem water heater troubleshooting manual, and often indicate specific faults that need checking. For continuous flow models, error codes appear on the controller screen or diagnostic display.

If you’re on LPG and see error 11, for instance, the fix could be as simple as checking the bottle level and restarting the unit.

3. Restart your system

Sometimes, especially for gas models, restarting can fix a minor hiccup. To safely reset your system:

  • Turn off the power at the wall or GPO.
  • Wait 10 seconds.
  • Turn the power back on.
  • Reopen the hot tap.

This can often clear non-critical issues in many Rheem gas hot water system not working scenarios. But if the code comes back right away, it’s time to call in help.

4. Check basic power and gas

If your screen is blank, or there’s no hot water at all:

  • Check the unit is plugged in and switched on.
  • For solar or electric systems, check the circuit breaker.
  • For gas systems, make sure your gas supply hasn’t been interrupted
  • For LPG users, check the bottle and regulator.

These checks rule out a surprising number of calls where the issue wasn’t with the unit itself, but the power or gas supply.

5. Continuous flow/instant unit? Check your flow rate

One of the most common Rheem continuous hot water troubleshooting calls we get is for fluctuating temperature – or no hot water at low flow.

Why? Because continuous flow units require a minimum water flow rate to activate. If you’ve got water-saving taps or showerheads, you may be below that threshold – especially with new installations.

SOLUTION: Open the tap fully.

If that works, you might need to change the aerator or restrictor on your tap.

6. Solar unit? Check the booster and weather

If your particular Rheem solar hot water troubleshooting situation involves lukewarm or cold water, consider the weather. Cloudy days or a string of rainy mornings can reduce solar collection.

Most systems include a booster (gas or electric). Make sure:

  • The booster is switched on
  • The timer (if fitted) is correctly set
  • You’re using enough booster time to meet your daily needs
  • If your booster is on but water is still cold, it may be a failed thermostat, element, or controller.

7. Heat pump? Listen for operation and look for lights

With Rheem heat pump water heater problems, a common issue is a flashing light on the control panel. This could mean anything from defrost mode to a fault with a sensor.

If you don’t hear the fan or compressor running, or the light keeps flashing in a specific pattern, it may need a service call. You’ll find the fault explanation in your specific Rheem owner’s guide.

8. Water leaking? take a closer look

Not all leaks mean disaster! For storage tanks, the temperature pressure relief valve (TPR) is designed to release a small amount of water during heating.

But:

  • If it’s more than a bucket a day
  • If it’s leaking constantly
  • If water is leaking from fittings or joints …

Then it’s time to act. We often find that an everyday Rheem hot water not working report turns out to be a slow hot water leak that’s been ignored too long – leading to corrosion or electrical failure.

9. Check the controller or thermostat setting

For Rheem systems with controllers (like the ones installed in kitchens or bathrooms), make sure the temperature isn’t set too low. For storage models, especially electric ones, the thermostat could be faulty or set incorrectly.

Rheem instant hot water not working quite well enough? If you have warm but not satisfyingly hot water, check if a child-safe or extra temperature limiter has been activated.

10. Call a Rheem-specialist plumber

Sometimes, the issue will be beyond DIY – and that’s ok.

Checked all the basics and you still have a Rheem hot water heater not working? It’s time for a licensed plumber to inspect the system. Here at Fix-It Right Plumbing, we’ve been analysing fault codes, testing components, and making safe and approved repairs for years. From flow sensors to gas valves to thermistors and beyond, we know our way around all Rheem units.

So, whether you need a hot water replacement in Melbourne, expert hot water repairs in Geelong, or help with hot water systems in Canberra, the friendly team at Fix-It Right Plumbing can be at your door fast with the right equipment and specialist know-how.

Call now for help with your trusty Rheem

They’re great units from a great brand – until you have a Rheem hot water system not working, of course! No one likes to be left in the cold, but a bit of basic troubleshooting can go a long way. Just remember never to push your luck with electrical or gas components, because that’s pretty risky.

Give us a shout for help with your Rheem – we’ll Fix-It Right, the first time.

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Filed Under: How to guide

A Complete Guide To Troubleshooting Rinnai Hot Water

By Richard Foster

rinnai hot water system not working

Rinnai hot water system not working? This hot water brand has built a strong reputation in Australia for reliable, efficient hot water solutions – which is probably why you had one installed! From continuous flow units to storage tanks, solar-boosted systems and advanced heat pump technology, a Rinnai hot water system is designed to deliver years of dependable performance.

But even the best systems can hit a snag, and when they do, knowing the right steps can save you time, stress, and cold showers. If your Rinnai hot water system is on the blink, you’ve found the right place – because our exclusive guide will walk you through:

  • The most common Rinnai-specific issues
  • What you can check yourself
  • And when it’s time to call in a Rinnai hot water expert.

1. Start with the basics

Before diving into detailed Rinnai hot water system troubleshooting, let’s rule out the simple issues:

Power supply:

  • For electric or heat pump systems, make sure the circuit breaker hasn’t tripped.
  • For gas units with electronic ignition, confirm the unit is plugged in and switched on.

Gas supply:

If you have a gas system, check that the gas isolation valve is open and your gas supply is active.

Water supply:

Ensure the cold water inlet valve is open. If the system has been drained recently (maintenance or repairs), it will need to be refilled before operation.

Controller settings:

For systems with a digital controller, check that:

  • It’s powered on
  • It’s set to the correct temperature
  • It’s showing no error codes.

2. Continuous flow & instant systems

If you have a Rinnai Infinity, B-series, or something similar, the most common faults are related to ignition, flow rate, and temperature sensing. For example, if you’re dealing with a Rinnai B16 no hot water situation, check that:

  • The water flow is above the minimum activation rate (usually around 2-3 litres per minute).
  • The shower head or tap aerator isn’t blocked, which can reduce flow.
  • Gas isolation valves are open and there’s no interruption to supply.
  • The hot water controller is on and displaying the set temperature.

Rinnai hot water not working still? If it’s in a continuous flow unit, an error code on the display can point to the fault.

Common codes cover:

  • Ignition failure (code 11)
  • Flame loss (code 12)
  • Sensor problems (code 34).

3. Storage tank systems

For those traditional gas or electric storage tanks, problems often relate to thermostats, heating elements, or relief valves.

  • If you notice lukewarm water, it may be due to a faulty thermostat or a failed heating element.
  • On gas storage models, check for a lit pilot flame if your unit uses one, or check ignition status if electronic.
  • If your Rinnai gas hot water not working problem includes signs like no pilot flame, repeated flame-outs, or popping/banging noises, it could indicate a gas control fault or sediment build-up inside the tank.

If in doubt, get a licensed plumber out to inspect and rectify.

4. Solar and solar-boosted systems

Rinnai’s solar hot water models pair roof-mounted collectors with a gas or electric booster. Common Rinnai solar hot water problems include:

  • Insufficient sunlight combined with a disabled booster – switch the booster on in cloudy weather or high-demand periods.
  • Air locks in the solar circuit, which can prevent circulation.
  • Pump or controller faults stopping heated water from moving from the collectors to the tank.

Solar systems also need a periodic service to check glycol levels (if applicable), pumps, and temperature sensors. If these aren’t maintained, efficiency and output can drop sharply.

5. Heat pump units

Heat pump water heaters are efficient – but they rely on airflow and ambient temperatures to operate. Blocked air filters, refrigerant leaks, or faulty fans can all result in poor heating performance.

If the unit is running but water stays cold, the refrigerant circuit or compressor may require professional attention.

6. Instant & portable units

A Rinnai instant hot water not working problem can be as simple as low gas cylinder pressure (for portable camping units) or clogged inlet filters.

Always check water and gas supply first, then clean the inlet filter if possible.

7. Hot water controllers

Modern Rinnai systems often use wall-mounted controllers to set water temperatures. Rinnai hot water controller not working?

Check:

  • It’s switched on and showing a display.
  • The controller cable is plugged in firmly at the unit and controller end.
  • There’s no corrosion or water damage at the controller.

If there’s no display, try resetting the system – you’ll be surprised how often that works!

8. Specific Rinnai issues across the range

Some issues are common only across certain Rinnai models. Rinnai Infinity 26 troubleshooting, for example, very often involves:

  • Checking water flow rates
  • Ensuring sufficient gas pressure
  • And clearing blocked inlet filters.

For a Rinnai B26 not working, ignition failures are the most frequent cause – often linked to gas supply issues or a faulty flame sensor.

9. Resetting your unit

In many cases, a simple reset can clear a temporary fault.

  • On Rinnai storage models, the Rinnai Hotflo reset button is usually located under the access panel near the thermostat.
  • On continuous flow systems, resetting is typically done via the controller – switch off, wait 30 seconds, then restart.

Remember, only reset once, or twice at the max – repeated trips indicate a fault that needs investigation.

10. When to call a professional

While there’s a lot you can check yourself, some problems simply require a licensed plumber or gasfitter.

Call a pro if you notice:

  • Persistent error codes that return after a reset.
  • Leaks from the unit or pipework.
  • Signs of gas leaks (sulphur/rotten egg smell).
  • Water temperature fluctuations that don’t match controller settings.
  • Unusual noises from pumps, fans, or burners.

Why Fix-It Right for your Rinnai repairs?

Rinnai systems are well known for their superb durability – but when they do develop a fault, they deserve expert attention.

Here at Fix-It Right Plumbing, we work on all types of Rinnai hot water systems – gas, electric, solar, instant, storage, and heat pump. Our fully stocked vans and trained team mean we get to the root cause, not just a quick fix. Whether you need hot water servicing in Melbourne, hot water repairs in Geelong, or hot water system help in Canberra, we fix it right the first time – every time!

Need your Rinnai hot water back fast?

Rinnai hot water system not working? Call the friendly crew at Fix-It Right Plumbing today or book online – and get your hot water steaming hot again.

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Filed Under: How to guide

DIY Drain Snake Fails (And How To Avoid Them)

By Richard Foster

Drain snake mistakes

We’ve all been faced with a stubborn blockage in a sink or drain from time to time – but you may have been reluctant to learn how to use a drain snake. In fact, you may not even have known what a drain snake is!

A drain snake – also called a drain auger or plumbing snake – is a really handy DIY tool for clearing basic clogs without calling in a professional plumber. It’s inexpensive, easy to use, and widely available in hardware stores. But, like any tool, there’s a right way – and plenty of wrong ways – to use it.

Our guide will quickly walk you through exactly what a drain snake is, how to use one correctly, and then help you avoid the most common pitfalls. Don’t worry – if all else fails, your local plumbers at Fix-It Right can help.

But first, let’s dive in!

First things first – What is a drain snake?

Simply put, a plumbing snake is a slender, flexible cable made of coiled metal – usually steel – with a handle at one end and a corkscrew-like auger at the other. When you notice signs of a blocked drain like slow draining or gurgling, it’s time top whip out the drain snake. You push this cable down into your drain, spin it with the handle, and break up or extract whatever’s blocking your pipes. Simple, right?

Quick guide on how to snake a drain correctly

Before we jump into the common mistakes, here’s a quick refresher on properly using your manual drain snake:

  • Insert the snake’s auger tip into your drain.
  • Rotate the handle clockwise to extend the auger further down.
  • Keep turning until you feel resistance (the clog).
  • Break up or retrieve the clog by twisting gently and pulling the snake back slowly.

That’s the short and easy version of how to use drain snake tools effectively. Now, let’s explore the common mistakes DIY enthusiasts so often make when tackling blocked drains.

7 Common drain snake mistakes to avoid

Before you reach for that drain snake, make sure you’re not setting yourself up for one of these all-too-common DIY mistakes:

1. Using excessive force

One of the biggest mistakes made by beginners figuring out how to use a drain auger is applying too much force. Pushing too hard or forcing the snake can damage your pipes, leading to costly repairs.

Let the auger’s coil do the work, because gentle, consistent pressure is all you need.

2. Incorrectly choosing your drain snake

Don’t forget that drain snakes come in various shapes and sizes. For example, a sink snake is specifically designed for smaller pipes found in kitchen or bathroom sinks, while larger pipes require a sturdier, longer snake.

Choosing the wrong snake, such as a lightweight kinetic drain auger for a heavy blockage, can result in ineffective clog removal or damage to the snake itself.

3. Not cleaning the snake after use

A plumbers snake often retrieves unpleasant materials from drains, including hair, soap scum, and food particles. And too many people forget to clean their snake thoroughly after use.

Not only is this unhygienic, but it also reduces the snake’s effectiveness in the future and could spread bacteria around your home.

4. Skipping protective gear

It’s easy to underestimate how messy using a drain snake can be.

So, always wear rubber gloves and safety glasses when learning those ‘drain auger how to use’ instructions for the first time. It will protect you from harmful bacteria and accidental splashes from drain contents.

5. Not confirming the type of blockage

Some DIY users think a snake solves every clog. However, before learning how to use drain cleaner tools like snakes, confirm what’s blocking your drain.

Snakes work best for solid blockages (like hair or soap scum). If your blockage involves grease build-up, chemical solutions might be required first, or you might need professional help.

6. Forcing past pipe bends

Plumbing pipes contain several bends to regulate water flow. When learning how to use coiled drain and sink cleaner tools, never force the snake through bends.

If you encounter resistance at bends, slowly retract the snake slightly and rotate gently until it naturally moves through.

7. Rushing the process

Patience is crucial when using a drain auger. People frequently become frustrated if they don’t immediately reach the clog and start twisting aggressively.

Instead, slowly feed the snake through the pipe, carefully feeling for obstructions. Slow, steady progress always yields better results than rushed attempts.

When DIY isn’t enough – How pros handle tough clogs

It’s important to realise that drain snakes sold for DIY use differ significantly from professional plumbing tools. Professional plumbers use powered plumbing snakes – confusingly also known as plumber snakes – which are often powerfully motorised and capable of handling serious clogs far beyond standard DIY versions.

Professional tools include:

Motorised Drain Snakes: These heavy-duty snakes quickly cut through tough blockages, roots, and hardened debris.

High-Pressure Water Jetters: A powerful alternative that blasts water to clear blockages completely, leaving pipes spotless.

Advanced CCTV Cameras: Used to visually inspect the inside of your pipes, identifying precisely what’s causing your blockage.

When facing persistent clogs, professional plumbers not only remove the blockage but also diagnose underlying issues in your plumbing system. This proactive approach can save you considerable trouble and money in the long run.

When to call Fix-It Right Plumbing

While knowing how to use drain snake tools can help solve simple plumbing issues, some clogs are beyond any and all DIY methods. Repeated blockages, stubborn drains, or signs of severe plumbing problems require professional intervention, and Fix-It Right Plumbing is here to help!

Whether you’re looking for Melbourne blocked drain plumbers, Geelong drain cleaning experts, or Canberra drainage specialists, our friendly team of expert plumbers is equipped with state-of-the-art technology to handle even the toughest clogs effectively and efficiently. We:

  • Assess your plumbing thoroughly
  • Clear blockages safely
  • And offer solutions to prevent future issues.

Don’t let your plumbing problem worsen – contact the professionals to get it done right the first time. If you’re ready for reliable and professional plumbing help, call Fix-It Right Plumbing today to experience hassle-free plumbing solutions you can trust.

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Filed Under: Blocked Drains, How to guide

Our Exclusive & Honest AquaMAX Hot Water System Review

By Richard Foster

AquaMAX hot water review

When it comes to hot water, what you want is pretty simple – something reliable, something energy-efficient, something affordable, something that’s perfect for Australian homes, lifestyles and conditions. And we’ve said it before and we’ll happily say it again – it’s hard to go past AquaMAX.

We’ve been asked more than once to write down exactly what we love about this Rheem-owned brand, and why we so often recommend it to customers across Melbourne, Geelong, Canberra, and beyond. From build quality and warranty coverage to practical performance, AquaMAX delivers real value – and we see that firsthand, every day.

So – we’ve really put our minds to work and come up with 8 reasons why we urge you to consider an AquaMAX:

1. Because the brand actually delivers on its promise

What is an AquaMAX hot water system? Well, AquaMAX has been manufacturing hot water systems in Australia since 1988. Owned by Rheem, this hot water brand is well known for its efficient gas storage models and sturdy electric units. Both types are built for Aussie conditions and backed by strong warranties. Whether you’re replacing an ageing tank or planning a new install, there’s almost always an AquaMAX hot water option to suit.

AquaMAX gas models are all 5-star rated for efficiency and use stainless steel cylinders that resist corrosion and require no sacrificial anode. The electric range uses vitreous enamel-lined tanks and is available in a wide variety of sizes – ideal for both metro and regional homes.

2. Because the AquaMAX 390 is an absolute standout

One of the most popular units we install for larger households is the AquaMAX 390. It’s a natural gas storage system with a massive first-hour delivery of 390 litres and recovery rates of up to 185 litres per hour. This makes it perfect for homes with two or more bathrooms or high hot water demand. The 390 is fast, reliable, and comes with a full 12-year cylinder warranty when installed by a licensed professional.

The AquaMAX G390SS (the full model number) is also one of the lightest in its class, thanks to its stainless steel construction. This makes it easier to install in tight spaces or elevated locations. Its energy rating helps reduce gas bills, and it handles daily use with minimal fuss.

3. Because not every household needs the biggest tank

Not every household needs a system as large as the G390SS. That’s where the AquaMAX 340 comes in. It shares the same 5-star rating, stainless steel build and warranty terms, but has a lower first-hour delivery. It’s ideal for smaller families or homes with only one bathroom. For those with more modest needs or tighter outdoor space, the G270SS offers similar reliability with a reduced storage volume.

These three systems form the core of the AquaMAX gas hot water system range and are all designed for outdoor installation only. Each is made to comply with Australian standards and operates safely on natural gas.

4. Because the AquaMAX electric hot water range is just as strong

If gas isn’t an option, AquaMAX still has you covered. Their electric storage tanks are known for performance and durability. The range includes units from 50 litres up to a massive 400 litres, with popular models like the AquaMAX 315 and AquaMAX 200 commonly installed in family homes and investment properties.

The tanks are internally lined with vitreous enamel – essentially baked glass – to resist corrosion, and they operate at mains pressure. These models are often used in like-for-like replacements, especially when upgrading from older electric systems.

For those in regional areas with hard or mineral-heavy water, AquaMAX’s electric units are also built to cope – another reason we recommend them.

5. Because even AquaMAX hot water problems are easy to fix

Like any product, AquaMAX systems can occasionally run into issues. One of the more common service calls we receive involves the AquaMAX 390 pilot light. If it keeps going out or won’t relight, the problem may be due to a faulty thermocouple, a dirty pilot nozzle, or a worn gas valve. These are routine fixes for our team and can usually be resolved on the spot.

AquaMAX hot water troubleshooting also covers issues like slow recovery, inconsistent temperature, or water not staying hot for long. These can stem from age, sediment build-up in the tank, or thermostat problems. Here at Fix-It Right Plumbing, our plumbers near you carry the tools and parts to test and resolve these faults without guesswork.

6. Because it offers serious value for money

Customers often ask us about the AquaMAX hot water system price, especially when comparing against other brands. The truth is that AquaMAX sits right in the sweet spot – not the cheapest, but far from the most expensive – and the quality more than justifies the cost.

Just remember, the installation costs can vary a bit depending on the site, access, and whether upgrades to gas supply or valves are needed. Electric units, such as the 315 or 200-litre models, usually come in a bit lower anyway – especially when replacing an existing like-for-like system.

Considering the high recovery rates, long warranty terms, and low servicing needs, we believe AquaMAX delivers excellent value.

7. Because of the AquaMAX warranties and service support

One of the standout benefits of choosing an AquaMAX water heater is the warranty. Gas models with stainless steel tanks carry a full 12-year cylinder warranty, while electric models usually come with either a 5- or 10-year warranty depending on size and specification.

In addition, AquaMAX systems are supported by Rheem’s national service network, making parts and technical support easy to access if ever needed. Fix-It Right Plumbing is fully licensed to handle your AquaMAX hot water service, from warranty inspections and repairs to full installations.

8. Because it’s the right choice for almost every home

If you’re asking whether an AquaMAX is a good choice for your home, our answer is almost always yes. The brand is trusted, Australian-made, Rheem-owned, and widely supported. It offers energy efficiency, long service life, and a broad product range that suits everything from small apartments to large family homes.

The G390SS is among our number 1 picks for larger households, while the 340 and 315 litre models offer excellent performance for more average demand. With multiple size options, both gas and electric, AquaMAX is a brand that rarely disappoints.

Fix-It Right Plumbing’s final verdict

We’ve worked – and still do – with just about every brand on the market. And we keep coming back to AquaMAX. Whether it’s a new install, a fast replacement, or a tricky service call, their systems are easy to work on, built to last, and well-supported. It’s why we recommend AquaMAX hot water systems to so many of our customers.

If you’re looking for Melbourne hot water installation, Geelong hot water replacement, or Canberra hot water repair of AquaMAX systems, our expert team is ready to help. Call Fix-It Right Plumbing today or book online — and get your hot water fixed right, the first time.

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Filed Under: Educational Blog

7 Signs Your Hot Water Anode Might Need Replacing

By Richard Foster

rust in hot water anode

How much do you know about your hot water anode? If the answer is “almost nothing,” don’t feel bad, because most homeowners are in the same boat as you. But this small, inexpensive, hidden part inside your hot water system could be the key to preventing rust, smells, leaks – even premature tank failure.

It’s one of those things you don’t realise matters … until it does. And it’s too late.

In our guide, we’ll walk you through what an anode does, why it matters for your system’s health, and the warning signs that yours may need checking or replacing. Whether you’ve got an old electric unit or a newer gas model, these signs apply to almost every storage tank system out there.

So, what is an anode, anyway?

And what does an anode do? Every storage-style hot water system has a metal rod inside it – usually magnesium or aluminium – that’s designed to attract corrosion away from the steel tank. It’s called a sacrificial anode, because it literally sacrifices itself so your tank stays protected.

When the anode is in good condition, your tank stays clean inside. But when the rod is fully corroded, rust starts eating away at the tank walls – and you won’t know until the damage is done.

So how do you know yours may need a cheap replacement?:

1. Your hot water smells like metal or rotten eggs

Unpleasant smells are one of the most common early warning signs.

That rotten egg smell (especially in rarely used taps or showers) is often caused by bacteria reacting with the magnesium rod inside your tank.

It’s not dangerous – but it’s a sign the anode might be breaking down. A smelly tank doesn’t always need replacing – but you could be just a few steps shy of a failed system. So a check by a licensed plumber to make sure the problem isn’t corrosion or bacteria build-up is probably a very good idea.

2. Water has a rusty or brown tint

If your hot water has started to look brown or rusty, especially first thing in the morning, this could point to an aging anode hot water system.

The discolouration usually comes from sediment or early-stage corrosion forming inside the tank. When caught early, an anode rod replacement can fix the issue and extend the life of your system.

Wait too long, though, and you might need a whole new tank.

3. You hear rumbling or popping noises

Strange sounds from your tank (like rumbling, banging or popping) are usually caused by sediment buildup on the bottom of the tank – which is often a sign the sacrificial anode hot water system component has broken down and isn’t doing its job anymore.

This can lead to overheating, inefficiency, and stress on the internal components.

4. Your system is more than 5 years old

Even if everything seems fine, a system that’s over five years old should have its hot water system anode checked as part of routine servicing. Some systems will last longer – but many Australian tanks begin to degrade internally around the 5-7 year mark if the anode hasn’t been touched.

Here at Fix-It Right Plumbing, we include anode for hot water system inspection in our standard system servicing across Melbourne, Geelong, Canberra and beyond.

5. You’re going through heaters more often than you should

If you’ve had to replace your hot water tank sooner than expected, it’s worth checking whether the anodes for hot water systems were ever serviced. Often, a perfectly good tank is lost to rust simply because the anode was never inspected – or replaced.

Regular checks could save you thousands over time.

6. There’s water pooling at the top of the tank

Hot water heater leaking from top anode? In other words, do you see water around the top of your system? It could be a valve issue … or it could be a failing anode. Specifically, the thread or seal where the rod is inserted may be compromised, allowing water to seep.

If left unchecked, this slow leak can turn into full-blown rust damage. Our plumbers can assess whether it’s time for a sacrificial anode water heater replacement or just a simple tightening or reseal.

7. You’ve never heard of an anode before now

If this blog is your first intro to the concept of hot water system anode replacement, there’s a good chance yours has never been checked. And if your system is more than a few years old, that could mean trouble down the track.

Replacing an anode is much cheaper than replacing an entire tank – and if your tank is still in good shape, we can often put a new rod in place in under an hour.

What happens during a hot water anode replacement?

Here’s how we handle it at Fix-It Right Plumbing:

  • We isolate the system and relieve pressure.
  • The old hot water tank anode is removed (sometimes with a bit of effort if it’s corroded solid).
  • We inspect the condition of the rod and internal tank.
  • If appropriate, we install a new HWS anode (aluminium or magnesium depending on system type and water quality).
  • The tank is resealed and tested.

It’s clean, fast, and gives you peace of mind that your system isn’t quietly rusting from the inside out.

How often should you replace the anode?

Generally every 3 to 5 years – but it depends on:

  • The quality of your water (hard water means faster corrosion)
  • The tank size and hot water brand
  • Whether your system is under heavy demand

We recommend having the anode inspected every 2-3 years once your system passes the 5-year mark – especially if it’s in daily use by a family.

A cheap & tiny part that saves big money

Don’t wait for your tank to fail before looking into your anode. Like all good maintenance, it’s the simple stuff that protects you from major costs later on.

At Fix-It Right Plumbing, our friendly team is always just here to help with quick, honest advice on anode servicing and system health – whether your tank is brand new or 10 years old and making weird noises.

Book your anode check today

Think your system might be due? Call Fix-It Right Plumbing and ask about our hot water anode inspections and replacements. We offer professional hot water servicing in Melbourne, including full system checks and anode replacements, reliable hot water inspections in Geelong, and expert hot water system maintenance in Canberra. You’ll get honest advice – no pressure, no upselling – just the peace of mind that your system is being properly looked after.

Give us a call or book online now.

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Filed Under: How to guide

10 Steps To Troubleshoot Your Instant Gas Hot Water System

By Richard Foster

instant gas hot water not working properly

Trying to cope with instant gas hot water not working as it should? Life could get worse than cold showers and icy dishes, but it’s still a major inconvenience disrupting everything from cooking to laundry and beyond – so you need to get it sorted out ASAP.

Instantaneous gas hot water systems, also known as tankless or continuous flow units, are prized for their sleek, space-saving look and a reputation for endless hot water and energy efficiency. But even these nifty and usually very reliable systems can hit a snag now and then. So before you resort to boiling the kettle or calling for help, work through these 10 steps that we’ve tailored just for you.

It’s your friendly guide to instantaneous gas hot water system troubleshooting, helping you pinpoint the issue – or know when to call Fix-It Right Plumbing.

Your instant gas hot water troubleshooting checklist

As you no doubt already know, instantaneous gas systems heat water on demand using a gas burner, making them distinct from storage tanks. Whether your unit is a compact wall-mounted model or a high-capacity system for a large family, these universal checks will help you figure out why you have an instant gas hot water system not working right anymore. Let’s get started:

1. Confirm the gas supply

First, is your gas supply still active? Gas instant hot water not working is frustrating, but it might be fixed in just seconds!

Check that your gas meter valve is open and other gas appliances (like your stove) are still functioning. A closed valve or supply interruption (common during maintenance or billing issues) can halt the heating. For LPG users, verify your tank isn’t empty.

THE VERDICT: A disrupted gas supply is a frequent cause of system failure.

2. Check the power supply

Many instantaneous systems require electricity for ignition or controls, even though they’re gas-powered.

So head to your meter box/electrical panel and look for a tripped breaker or blown fuse. If your instant gas water heater troubleshooting stops at Step 2 and reveals a power issue, simply reset the breaker. If it trips again, you may have an electrical fault, which needs professional attention.

THE VERDICT: A power cut could explain why your system isn’t firing up.

3. Inspect the pilot light or ignition

Older instantaneous units rely on an instant gas hot water system pilot light, while newer models use electronic ignition.

If yours has a pilot light and it’s out, relighting it might solve the problem – just check your particular system’s manual for instructions.

For electronic ignition, a failure to spark could mean a faulty igniter. If your gas hot water system keeps turning off, especially after ignition, this is a likely culprit.

THE VERDICT: Relighting or testing ignition systems is tricky and best left to pros due to gas safety risks.

4. Assess water flow & pressure

Instantaneous systems need sufficient water flow to activate the burner – usually 2-3 litres per minute.

If your instantaneous hot water goes cold, low hot water pressure could be to blame. Check if taps or showerheads are clogged with debris or limescale – common in many parts of Australia due to hard water. Test the flow by opening multiple hot taps.

THE VERDICT: If pressure’s low across the house, a blocked inlet filter or pipe issue might need professional cleaning.

5. Look for temperature fluctuations

If your gas hot water goes hot then cold, the system is clearly struggling to maintain consistent heating.

This can happen if the burner is underperforming, often due to gas pressure issues or a faulty temperature sensor. Check the unit’s temperature setting if you can – usually 50°C for Australian standards.

THE VERDICT: If it’s cycling between hot and cold, the heat exchanger might be clogged or the gas valve faulty, requiring expert diagnosis.

6. Check for error codes or indicators

Modern instantaneous units often have digital displays or indicator lights.

If your gas instant hot water system keeps turning off, look for error codes or flashing lights. Codes might indicate issues like ignition failure, overheating, sensor faults, or something else entirely. Consult your system’s manual (or Google the model) to decode these signals.

THE VERDICT: This step is crucial for instant gas water heater troubleshooting, as it pinpoints specific problems without guesswork.

7. Inspect for leaks or corrosion

A hot water leak can disrupt your system’s performance, making it seem like you have an instant gas hot water system not working at all. Check around the unit for water puddles, damp spots, or corrosion, especially on the heat exchanger or connecting pipes. A faulty pressure relief valve can also cause pressure drops, mimicking a system failure.

THE VERDICT: If you spot a leak, turn off the water and gas supply immediately and call a plumber to prevent damage.

8. Evaluate ventilation & flue condition

Instantaneous gas systems require proper ventilation to burn gas safely.

A blocked flue or poor ventilation can cause the unit to shut down as a safety measure. Check the flue (usually a pipe exiting the unit) for:

  • Debris
  • Bird nests
  • Corrosion.

In our dustier or leafier suburbs, blockages are really common.

THE VERDICT: Never attempt to clear a flue yourself – gas systems are hazardous, and this is a job for professionals.

9. Consider system age & maintenance

Most instantaneous gas systems last 10-15 years with regular maintenance. If your unit’s nearing this age, components like the heat exchanger or gas valve may be wearing out, leading to issues – and a gas instant hot water not working. Lack of servicing, such as cleaning the burner or descaling the heat exchanger, can seriously reduce efficiency.

THE VERDICT: If your system’s old or neglected, replacement might be more cost-effective than repairs.

10. Know when to call a professional

Have you worked through this checklist and still have no hot water? It’s time to call in the experts.

Complex issues like faulty igniters, gas valve problems, or heat exchanger blockages require fully-licensed plumbers to ensure safety and compliance with Australian regulations.

THE VERDICT: Knowing when to stop DIY attempts is key to safe, effective and legal repairs.

Fix-It Right Plumbing: Your instant hot water experts

When your instantaneous gas hot water system lets you down, Fix-It Right Plumbing is here to bring your mood back up! Our friendly team of Canberra hot water , Melbourne hot water, and Geelong hot water plumbers specialise in diagnosing and fixing gas hot water issues, from quick repairs to full system replacements. We’ll get to the root of the problem, ensuring your home has reliable hot water again – fast.

Don’t let a faulty system get you down – contact Fix-It Right Plumbing today for expert and affordable service you can trust.

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Filed Under: gas, How to guide

What Makes Australia’s Best Hot Water System Brands The Best?

By Richard Foster

hot water system brands australia

When you’re investing in a hot water system, and all you really want is reliable hot water when you need it for a reasonable price, the brand you choose really does matter. Never forget that not all water heater brands are created equal – and in our country’s unique climate and for our great unique people and households, only a handful of names have truly earned the trust of homeowners and plumbers alike. So let’s take a dive into Australia’s best hot water system brands – and explore what makes them the best.

Unlike the run-of-the-mill hot water systems reviews, we’re not going to review each brand in isolation – because that doesn’t really give you a like-for-like comparison that’s easy to understand. Instead, let’s break down what actually makes the best hot water system brands stand out – and why here at Fix-It Right Plumbing we think Thermann, Rheem, Dux, Rinnai, Bosch and Aquamax consistently top the list no matter where you look.

Read to the end to discover the hot water brand our plumbers recommend!

1. Proven performance in Australian conditions

Australia’s climate ranges from freezing alpine zones to scorching outback regions – and not all systems handle the extremes. Brands like Rheem, Thermann, and Rinnai design and test their units specifically for Australian households and conditions.

Rheem is perhaps the most recognised name in the country. With over 80 years of local manufacturing, Rheem systems are built tough – and designed with Aussie conditions in mind.

Thermann, available exclusively through Reece Plumbing, offers models that are manufactured in Japan, Germany, and Australia to suit different needs. Their rapid rise in popularity is due to consistent reliability and local support.

Rinnai is well known for its Japanese-engineered systems that deliver precise temperature control – an essential feature in Australia’s fluctuating weather.

This performance consistency is one of the biggest reasons these are considered the best hot water system brands in Australia.

2. Diverse range of options

The best hot water system brands don’t just make one good unit – they offer a full range to suit different homes, fuel sources, and family sizes.

Dux is a great example. Its range includes electric tank storage, gas storage, solar, and continuous flow models. A Dux vs Rheem match-up often comes down to whether you prefer energy efficiency or a bit more up-front affordability.

Bosch specialise in some of the best instant hot water system technology out there, offering compact and efficient gas continuous flow units perfect for inner-city homes or units with limited space.

Aquamax is known for both electric and gas storage systems that are highly efficient – especially popular in Victoria, where gas continues to be a common choice.

If you’re trying to figure out the best gas hot water system vs electric, the flexibility offered by these brands makes them standout performers in hot water systems reviews.

3. Energy efficiency & environmental considerations

With energy costs soaring across Australia, choosing an efficient system is more important than ever. Some water heater brands have built their reputations around low running costs and sustainable technology.

Rheem and Aquamax both produce 5-star energy rated gas storage models and solar-compatible options.

Rinnai and Bosch lead the charge when it comes to continuous flow systems that only heat water when you need it – reducing waste and keeping bills low.

Thermann offers high-efficiency heat pump systems and solar units as part of its latest sustainability push.

It’s this commitment to energy savings that helps define the best hot water system Australia wide – because performance means little if your bills keep skyrocketing.

4. Warranty & support

It’s one thing to install a new hot water unit – it’s another to know the manufacturer will back it up and stand behind it. The top hot water brands offer long, generous warranties and local support when something goes wrong. How can they do it? With confidence in their great products.

Rheem provides up to 12-year cylinder warranties on many systems and has one of the widest service networks in the country.

Dux offers 10-year warranties and manufactures locally in New South Wales.

Thermann vs Rheem comparisons often favour Thermann for affordability and Reece’s nationwide support, but Rheem usually wins on long-term coverage.

A good warranty isn’t just peace of mind – it’s a sign of a company that backs its products for the long haul.

5. Availability & trusted installation

Even the best hot water system brands won’t help if parts are hard to find or installers don’t trust them. That’s why wide availability through trusted wholesalers – and local plumber confidence – really matters.

Did you know Thermann is Reece-exclusive? That ensures consistent stock and high standards during installation.

Bosch, Rinnai, and Rheem systems are widely available across major plumbing supply chains and hardware stores.

Dux vs Rheem debates often come down to which brand a plumber personally prefers – but both are household names with excellent installer training and product knowledge.

Fix-It Right Plumbing’s specialist hot water plumbers are experienced in working with all six of these hot water brands (and more). We are available now for:

  • Hot water installation in Melbourne
  • Geelong hot water installation
  • Canberra hot water system installations

So whichever you choose, you’ll know it’s installed right the first time.

6. Innovation & smart technology

Modern homeowners are increasingly looking for smart systems – ones that provide:

  • Real-time usage data
  • App-based control
  • And adaptive temperature technology.

Rinnai is leading the charge here with SmartStart pre-heating and Bluetooth control.

Bosch has launched models compatible with hydraulic start systems, requiring no power connection – ideal for off-grid properties.

Thermann vs Rinnai often comes down to price vs features – Thermann offering solid reliability at a lower cost, while Rinnai brings advanced functionality.

Innovation is the future of hot water system brands, and these manufacturers are leading the pack.

Which brand should you choose?

At the end of the day, the right hot water brand for your home actually depends on plenty of things, including:

  • Your home
  • Your home’s water usage
  • Your home’s energy source
  • And your budget.

So which brand consistently ticks all those boxes?

Our plumbers’ pick: Why AquaMAX stands out

Don’t get us wrong – every brand we’ve mentioned is absolutely worth that mention! But here at Fix-It Right Plumbing, our team consistently recommends Aquamax hot water systems to our customers – and for very good reason.

Aquamax, an Australian-owned company based in Victoria, has been delivering reliable and efficient hot water solutions since 1988. Here’s what you need to know about this great Aussie brand and their great Aussie systems:

Built for our conditions

Aquamax systems are specifically designed to withstand Australia’s diverse climate, ensuring consistent performance whether you’re in the chilly south or the tropical north. Their stainless steel cylinders are not only durable but also lighter than traditional models, making installation more straightforward.

Energy efficiency & cost savings

With 5-star energy ratings on many – if not most – models, Aquamax systems are engineered to reduce energy consumption, leading to lower utility bills. Their gas storage units, like the G390SS, offer rapid recovery rates – ensuring you have hot water when you need it most.

Versatile Range For Every Household

Whether you need a compact unit for a small apartment or a high-capacity system for a large family home, AquaMAX offers a variety of electric and gas models to suit different needs. Their vitreous enamel electric storage tanks, ranging from 50L to 400L, are particularly popular among our customers for their reliability and affordability.

Long-term peace of mind

Aquamax stands behind their products with generous warranties – up to a whopping 10 years on stainless steel cylinders. This commitment to quality gives our customers confidence in their investment.

When our plumbers are on-site, we often recommend Aquamax because of the brand’s:

  • Proven track record
  • Energy efficiency
  • And suitability for Australian homes.

It’s a truly Aussie choice that aligns with our commitment to providing reliable and cost-effective solutions for our customers. So why not give an Aquamax a go?

Need help choosing the right hot water system?

Here at Fix-It Right Plumbing, we don’t just install any system – we help you select the right one first. We’ve worked with all the top water heater brands and can recommend the best solution based on your home’s size, layout, and energy source.

If you’re looking for expert guidance backed by real experience and hundreds upon hundreds of happy customers across Australia, get in touch with Fix-It Right Plumbing today. When you’re standing under your millionth reliably hot shower, you’ll be thankful we have a plumber near you!

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How Long Does Your Hot Water System Take To Heat Up?

By Richard Foster

how long does a hot water system take to heat up

Are you standing at the kitchen sink, waiting for the water to warm up, and wondering if your hot water system is on the blink? Or has it always been this slow? Maybe you’re shopping for a new system and want one that delivers hot water fast. Either way, how long does a hot water system take to heat up is a question on many homeowners’ minds.

From gas and electric storage tanks to instantaneous units, heat pumps, and solar systems, heating times vary based on:

  • System type
  • Hot water size
  • Condition, & much more.

If you’re worried your system is taking far too long, or just curious about which option heats up quickest for those cold mornings in your birthday suit, this guide is for you. Let’s explore what affects heating times and whether it’s time to troubleshoot or upgrade with Fix-It Right Plumbing.

What impacts hot water heating time?

Before diving into specific systems, let’s unpack why heating times differ at all. Factors like system capacity, energy source, water starting temperature, and insulation all play a role. Our warm climate helps, as that cold incoming water is typically already 15- 20°C, but hard water or aging systems can slow things down.

If you’re asking how long does hot water system take to heat up because you’re waiting ages every single time you want hot water, it might signal a fault like a broken thermostat or sediment build-up. For hot water system shoppers, knowing how long does it take for hot water to heat up can guide you to a system that fits your lifestyle – whether you need instant hot water or can wait for a tank to warm up.

Heating times by system type

Here’s a breakdown of how long each major hot water system type takes to heat up. Whether you’re troubleshooting a sluggish system or comparing options, these insights will definitely help:

1. Gas storage tank systems

Gas storage tanks, common across Melbourne but also all across Australia and beyond, store 90-170 litres of water heated by a gas burner. So how long does a gas water heater take to heat up?

Typically, a 135L tank takes 30-45 minutes to heat water from 20°C to 60°C, assuming a healthy system. Recovery time (reheating after use) is similar but faster if only partially depleted.

BE AWARE: Slow heating might indicate a faulty burner or sediment, especially in older units.

2. Electric storage tank systems

Electric storage tanks (25-400L) use a heating element to warm water. How long does it take for an electric hot water tank to heat up?

A 125L tank takes about 2-3 hours to reach 60°C from 20°C, while smaller 50L units may take 1- 1.5 hours. How long does a electric hot water system take to heat up can depend on element wattage (eg. 3.6kW vs. 1.8kW) and insulation.

BE AWARE: If your tank’s taking longer, check the thermostat or element for faults.

3. Instantaneous gas systems

Instantaneous gas systems, or tankless units, heat water on demand. How long does it take for hot water to heat up with these?

Answer: Virtually instantly – within 5-10 seconds of opening the tap, water reaches 50-60°C, helped by Australia’s warm water feed.

BE AWARE: Gas instant hot water system keeps turning off, or is it particularly slow to heat? That could point to low gas pressure or a clogged heat exchanger, requiring professional attention.

4. Instantaneous electric systems

Electric instantaneous systems also deliver hot water in 5-10 seconds, meaning you’ll never think ‘how long does a hot water tank take to heat up’ – because there’s no tank at all, just a powerful heating coil.

BE AWARE: Slow delivery might mean a faulty coil or insufficient power supply, especially in homes with older wiring.

5. Heat pump systems

Heat pumps use electricity to transfer heat from the air, making them efficient … but slower.

For a heat pump, how long does hot water tank take to heat up if it’s an average 200L size? Expect 3-5 hours to heat from 20°C to 60°C, depending on ambient temperature. In Geelong’s mild climate, they perform well, but cold snaps below 5°C can slow them down.

BE AWARE: A sluggish heat pump might have a compressor issue or need refrigerant top-up.

6. Solar hot water systems

Solar hot water systems with electric or gas boosters are eco-friendly, but depend on sunlight. How long does it take for a hot water tank to heat up from cold if powered by the sun?

A 300L solar tank takes 4-6 hours to heat fully via solar panels, but the electric booster can cut this to 2-3 hours in cloudy Canberra weather.

BE AWARE: Slow heating might indicate a booster failure or dirty panels, which reduce efficiency.

Troubleshooting slow heating times

System definitely taking too long? It might not be just be its type. Here’s how to investigate:

Check Power/Gas Supply: Ensure gas valves are open or breakers aren’t tripped. Low gas pressure or power issues can slow heating.

Inspect Thermostats/Burners: Faulty thermostats (electric/solar) or burners (gas) can delay heating. Verify settings are at 50-60°C.

Look for Sediment or Scale: Hard water can clog tanks, heat exchangers, or coils, slowing performance. Flushing may be needed.

Assess System Size: A small tank or underpowered instant unit might not keep up with demand, especially in large households.

Check System Age: Systems over 10-15 years old lose efficiency due to wear, corrosion, or outdated technology.

Did those checks resolve the issue? Or are you noticing:

  • Hot water leaks?
  • Strange noises?
  • Error codes?

If so, the time has come to call a professional – because slow heating often signals a need for maintenance or replacement, especially for older systems.

Choosing a system for speed

For those shopping for a new system, instantaneous or continuous flow technology – either gas or electric – is the fastest, delivering hot water in seconds, which is perfect for busy Australian households. Gas storage tanks are quicker than electric for larger families, while heat pumps and solar systems trade a bit of speed for impressive efficiency. Consider your household size, budget, and energy priorities when choosing – and we’d always be happy to help make the right decision for your circumstances.

Fix-It Right Plumbing – Your hot water experts

Troubleshooting a sluggish system? Or shopping for a faster one? Either way, Fix-It Right Plumbing has you covered for:

  • Melbourne hot water repair
  • Geelong hot water repair
  • Canberra hot water repair

Our plumbers specialise in diagnosing and repairing all hot water systems – from tanks to instant units, heat pumps, and solar. We’ll ensure your system heats up efficiently or help you choose the perfect upgrade. Don’t wait a second longer than you have to wait for hot water – contact the friendly team at Fix-It Right Plumbing today for expert service!

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A 10-Point Checklist To Troubleshoot Electric Hot Water

By Richard Foster

electric hot water system not working

Nothing ruins a winter morning in Australia like stepping into a freezing shower – you expected a warm hug, and instead you got an icy slap! An electric hot water system not working leaves you shivering, making it extremely tempting to either totally panic or call for professional help right away. But before freaking out, try reading on for a few minutes:

What have you got?:

  • A storage tank
  • An instant hot water unit?
  • A heat pump?
  • A solar system with an electric booster?

No matter which one, most issues boil down to a few common culprits. So before you resign yourself to cold dishes or pricey repairs, grab a coffee and work through this 10-point checklist designed for Australian homeowners. It’s your helpful guide to electric hot water system troubleshooting, helping you pinpoint why your system’s on the blink – or when to call Fix-It Right Plumbing to save the day!

The homeowner’s hot water checklist

No matter if your system is a bulky tank in the garage, a sleek instant unit under the sink, a humming heat pump, or a solar setup soaking up Aussie sun, these universal checks will help you figure out why there’s no electric hot water coming out of that tap. Let’s dive in:

1. Verify the power supply

First up, is the power even reaching your system?

A broken hot water system often starts with a tripped circuit breaker or blown fuse. Check your electrical panel or meter box – look for a breaker labelled for your hot water system and reset it if it’s off.

Storage tanks, instantaneous units, heat pumps, and solar boosters all need steady electricity. If the breaker trips again, you might have an electrical fault, so don’t keep flipping it. This is a key step in how to check hot water system basics before moving on.

2. Check the main power switch

Some electric systems have a dedicated on/off switch near the unit or on a nearby wall. If you have an electric hot water not working as it should, ensure this switch is on.

For solar systems, the electric booster might have its own switch – and it’s often overlooked. A flicked-off switch could be the simple explanation for an electric water heater not working – so double-check before you stress!

3. Inspect the thermostat settings

If the power’s fine but you’re still wondering what to do with an electric hot water system not heating water, the thermostat might be the issue.

All electric systems – tanks, continuous flow units, heat pumps, and solar boosters – use thermostats to control water temperature, typically set to 50-60°C for Australian safety standards.

Check the dial if it’s got one (on tanks) or the digital display (on instant or heat pump units). If it’s set too low, nudge it up. A faulty thermostat might not signal the heater to kick in, so note this for potential electric hot water system repair.

4. Test for overload or demand issues

Is your household simply maxing out your system?

If multiple showers, a dishwasher, and laundry are all running at once, a storage tank might run dry, leaving you with no hot water. Instant systems can struggle if undersized, and heat pumps or solar boosters may lag during peak use or cloudy days.

If overuse is the problem, you might need a larger unit to learn how to fix hot water system demands long-term.

5. Look for visible leaks

A leak can make any electric system act like it’s broken.

Check around your tank, instant unit, heat pump, or solar booster for:

  • Puddles
  • Damp spots
  • Rusty patches.

A faulty pressure relief valve, common across most systems, can cause pressure drops that mimic a broken hot water system. If you spot a hot water leak, turn off the water and power supply immediately to avoid damage and call a pro.

6. Check for strange noises or smells

What are you hearing?:

  • Unusual buzzing?
  • Hissing?
  • Burning/sizzling smells?

They all spell serious trouble. Storage tanks might rumble from sediment build-up, instant units could hum from clogged coils, and heat pumps may whine if the compressor is struggling. Solar boosters can also make noises if the wiring is loose.

These signs often point to components needing repair, so note them during your checks.

7. Assess the system’s age

How old is your system?:

  • Storage tanks typically last 8-12 years
  • Instant units and heat pumps 10-15
  • And solar systems will live for up to 15 with proper maintenance.

An ageing system is prone to issues like corrosion or worn-out elements, leading to no electric hot water. If your unit is nearing the end of its life, replacement might be smarter and cheaper than repeated fixes.

8. Evaluate water quality issues

Hard water, common across our country, can clog systems with sediment:

  • In storage tanks, build-up insulates heating elements.
  • In instant units, it blocks coils.
  • In heat pumps, it affects efficiency.
  • And in solar systems, it can clog booster pipes.

If your water’s cloudy or rusty, sediment might be why your system is not heating. Flushing or cleaning is often needed, but it’s a job for professionals either way.

9. Check for error codes or indicators

Modern instant units, heat pumps, and some solar systems have digital displays or indicator lights.

If you have an electric hot water system not working right, look for error codes or flashing lights. These can point to specific issues, like a failed sensor or compressor fault. Check your system’s manual for code meanings, but never attempt electrical fixes yourself.

10. Know when to call a plumber

If you’ve checked everything and still have no hot water, it’s time for professional help. Faulty heating elements, compressors, or wiring issues require fully-licensed expertise to ensure safety and compliance with Australian standards. Knowing how to fix hot water system problems sometimes means recognising when DIY isn’t enough. A plumber can diagnose and handle electric hot water system repair efficiently.

Fix-It Right Plumbing to the rescue!

Electric hot water system letting you down? Fix-It Right Plumbing has your back for:

  • Melbourne electric hot water repair
  • Geelong electric hot water repair
  • Canberra electric hot water repair

Our friendly team specialises in fixing and replacing all electric hot water systems – tanks, instant units, heat pumps, and solar setups. We’ll get to the root of the problem, whether it’s a quick thermostat tweak or a full system overhaul, ensuring your showers are hot again in no time. Don’t let a cold morning ruin your day – call Fix-It Right Plumbing today for expert, reliable service and advice!

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Filed Under: How to guide

6 DIY Drain Cleaning Tools (And 5 More Used By The Pros!)

By Richard Foster

drain cleaning tools used by plumbers
Blocked drains are one of the most common (and annoying) plumbing issues Aussie homeowners face. Whether it’s a slow-draining sink, a gurgling shower, or a full-on overflow nightmare in the backyard, having the right drain cleaning tools on hand can make all the difference between a quick fix and a massive headache.

But not every blockage is the same – and not every tool suits every situation. In this easy guide, we’ll walk you through the most common DIY tools people use at home to unblock drains, and then we’ll show you the professional equipment plumbers might bring in when the tough jobs just need that something extra.

DIY drain cleaning tools: What you can use at home

Dealing with a minor clog and want to try clearing it yourself before calling a plumber? These are the basic tools you can try that can be surprisingly effective.

1. Plunger

The classic and the best first line of defence! A good-quality plunger creates suction over the drain opening and can shift soft blockages trapped close to the surface.

  • Great for sinks, toilets, and bathtubs
  • Choose a plunger with a flange for toilets or a flat cup for sinks
  • Always create a good seal for maximum effect.

2. Hand-held drain snake

Also called a manual auger, this cheap unblock drain tool is basically a flexible steel cable that you push down the drain to physically break up or pull out blockages.

  • Good for sinks, showers, and shallow pipes
  • Ideal for hair clogs and small obstructions
  • Not suitable for toilets (as it can damage the porcelain).

3. Drain cleaning bladders

Attach this clever device to a garden hose and feed it into the drain. It expands with water pressure and forces a jet of water down the pipe.

  • Works well for outdoor drains and large pipes
  • Helps flush out stubborn clogs
  • Needs careful use to avoid backflow or pipe damage.

4. Chemical drain cleaners

Not strictly ‘tools’, but these liquid or gel products can also promise an easy fix by dissolving organic matter inside pipes.

Just be cautious:

  • Only use them sparingly and exactly as directed
  • Harsh chemicals can corrode pipes over time
  • Never mix different types of chemical cleaners.

5. Wire coat hanger (DIY hack)

If you’re really stuck without access to a specific drain tool, you could always straighten out a wire coat hanger, create a small hook, and use it as a very basic tool to unblock drain systems. They can be great for pulling out hair or debris from sink grates.

  • Only for very shallow, visible clogs
  • Risk of scratching sink or pipe surfaces.

6. Plastic sink unblocker tool (Drain snake)

It’s a super-simple sink unblocker tool, very much along the lines of the drain snake concept, but made from plastic with small barbs that can hook onto hair and grime. Find them in the hardware store and prepare to pay just a few bucks.

  • Perfect for bathroom sinks and showers
  • Easy to use and disposable
  • Not strong enough for major clogs.

5 Pro drain unblocking tools: What the experts use

Have you tried the DIY route, and your pipes are still sluggish or blocked? We’re not really surprised – and now it’s time for the pros!

Professional plumbers use extremely high-powered tools that are almost guaranteed to clear the deeper, tougher, and more complex issues – no matter what they are. Especially deeper in your pipes like blocked outside drains which can be hard to find for the untrained.

Here’s what they bring to the job:

1. Ultra high-pressure water jetter

A water jetter is a professional-grade pipe unblocker tool that blasts extremely high-pressure water through pipes to clear stubborn blockages like grease, tree roots, and heavy sediment.

  • Cleans pipe walls thoroughly
  • Cuts through roots and hardened debris
  • Environmentally friendly (no chemicals)

Water jetters are much more powerful than DIY hose attachments and require trained handling to avoid damaging pipes.

2. CCTV drain camera

When a plumber needs to see what’s really going on deep down there, they use a tiny waterproof high-definition CCTV camera fed into the pipe. This drain unblocker tool shows real-time images of:

  • Blockages
  • Pipe damage
  • Misaligned or collapsed sections.

It’s essential for accurate diagnosis and planning the right repair.

3. Electric drain snake

A much, much, much more powerful version of the manual snake, the electric version spins quickly to drill through the toughest of blockages.

  • Suitable for longer pipes and sewer lines
  • Good for stubborn tree roots and compacted debris
  • Requires professional experience to avoid pipe damage.

4. Pipe relining equipment

If a blockage has caused damage inside your pipes, pipe relining technology can fix it without digging or destruction. This method uses a flexible resin sleeve to reinforce the inside of existing pipes, avoiding costly excavation.

  • Permanent solution for broken pipes
  • Minimal disruption to gardens, driveways, and homes
  • Long-lasting and durable.

5. Mechanical root cutters

For really serious tree root intrusion, mechanical cutters mounted on flexible shafts are fed into the drain to slice through roots that block sewer and stormwater pipes.

  • Works together with water jetting
  • Essential for older properties with nearby trees
  • Prevents repeat blockages.

Why professional tools matter

While DIY drain cleaning tool solutions are fine for minor blockages, serious clogs need professional equipment, licensing, and years of experience.

Without the right tools, you risk:

  • Damaging pipes
  • Making the blockage worse
  • Causing leaks or burst pipes
  • Voiding your insurance if something goes wrong.

That’s why calling in the experts saves time, money, and headaches in the long run.

Signs you need professional help

Not sure if it’s time to bring in a pro? If you notice any of these, stop DIY attempts and call a fully-licensed plumber right away:

  • Water backs up every time you flush or drain
  • Multiple drains in the house are slow or clogged
  • Bad smells are coming from drains
  • Strange gurgling sounds in pipes
  • Recurring blockages even after DIY clearing.

These signs of blocked drains often mean deeper or more serious problems that need real pipe blockage tools and professional expertise.

Need a drain unblocking expert?

drain unblocking tools used by pros

Whether you’ve tried all the DIY tools to unblock drains at home with no luck or you just want a guaranteed fix from the start, the friendly team at Fix-It Right Plumbing is always here to help. Our trained and licensed drain technicians use the latest technology, knowledge and techniques to diagnose, clear, and fix drain problems properly. We offer expert solutions for blocked drains in Melbourne, blocked drains in Canberra, and blocked drains in Geelong, ensuring fast, effective results no matter your location.

Dealing with slow drains, gurgling sounds, or a major back-up? Don’t wait until it becomes a total plumbing nightmare and reach out to us today at Fix-It Right Plumbing. We’re Aussie experts in fast, safe, and reliable drain cleaning – with no mess left behind and your problem definitely solved before we say farewell!

Get your pipes flowing freely again with professional help by contacting Fix-It Right Plumbing today.

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Filed Under: Blocked Drains, Educational Blog

9 Questions To Ask If Your Hot Water Pressure Drops

By Richard Foster

low hot water pressure in shower

A power outage before you cook dinner, an internet drop-out before a Zoom call, the toilet not flushing after you’ve just you-know-what. All frustrating – but perhaps not quite as frustrating as jumping in the shower on a freezing cold morning only to discover you have low hot water pressure.

Well, you’re not alone in your birthday suit frustration! But what’s going on? Some causes are obvious, but unfortunately some others require a bit of detective work. And that’s exactly how we’re going to help you out today in this blog.

At Fix-It Right Plumbing, we know how confusing and worrying this issue can be. You’re probably wondering: why is my hot water pressure low all of a sudden? It was fine yesterday, and now you’re dealing with a pathetic warm trickle. Before panicking, there are a few simple questions you can ask yourself that will help you narrow down the cause and decide what to do next.

Why has my hot water pressure dropped?

Let’s walk through the top 9 questions we recommend asking any time hot water pressure is low in your home.

1. Is it just one tap – Or the whole house?

Start simple. Is the issue happening at a single fixture, like the kitchen sink or shower? Or are you getting no hot water pressure throughout the home?

If it’s isolated to one spot, chances are the problem lies with the tap, shower head, or the pipe feeding that fixture. If it’s house-wide, you’ll need to look deeper – often at the hot water system or your pipework.

2. Is the cold water working normally?

Hot water pressure is low, but cold fine? There’s a major clue right there. It tells you the issue is almost certainly with the hot water system itself or the hot water line – not your incoming mains supply.

This helps rule out larger supply issues and points you in the right direction.

3. Did the problem start suddenly – Or over time?

A sudden loss of hot water pressure can indicate:

  • A valve issue
  • A blockage
  • Or a fault in your system

However, a gradual pressure drop is more likely due to:

  • Sediment build-up
  • Corrosion
  • Or wear and tear inside the hot water unit

Knowing how fast the pressure changed helps a plumber – or a savvy homeowner – understand what’s happening behind the scenes. Whether you call a Melbourne hot water plumber, Canberra hot water system expert, or a Geelong hot water plumbing specialist, pinpointing the timing of the pressure drop is key to a fast and accurate diagnosis.

4. Is your hot water system old or recently installed?

If your system is brand new and hot water pressure is low, it might have been installed with incorrect settings, or there could be a faulty valve or kinked pipe involved. If your unit is over 8-10 years old, internal corrosion, mineral build-up or a leaking hot water tank could be to blame.

In both cases, a professional service or inspection can often make all the difference.

5. Do you have a tempering valve installed?

Tempering valves are installed to regulate hot water temperature – but they also affect flow. If the valve is faulty, over-restrictive, or partially blocked, it could easily explain hot water low pressure issues.

These valves are mandatory in many Australian homes, especially newer ones, but they’re often overlooked during diagnosis.

6. Have you noticed any sediment or discoloured water

Rusty, cloudy or brown water from your hot tap can be a sign of internal corrosion or sediment build-up – both of which can reduce pressure. Sediment can block filters and narrow pipes, causing your hot water to have no pressure in one or more outlets.

Regular flushing and maintenance of your system can help, but older tanks might need replacement.

7. Are you on off-peak electricity or a timed tariff?

Some electric systems run on off-peak power, which means they only heat water during certain hours. If your household uses a lot of water during the day, you might run out of hot water – and cooler water often feels like low hot water pressure when it’s really a temperature drop.

You might need to upgrade your tank or switch to a continuous supply tariff.

8. Have you recently replaced tapware or showerheads?

Some modern mixers and fittings include flow restrictors, especially on the hot side. If you’ve just upgraded a fixture and suddenly noticed hot water pressure low, this might be your issue. Likewise, some showerheads are designed to conserve water – and don’t play well with older plumbing.

Try swapping in a standard head or removing the restrictor to test it.

9. Are you in an older home with galvanised pipes?

Galvanised steel pipes were once common in Aussie homes – especially in places like Melbourne, where Fix-It Right Plumbing operates. Over time, these pipes corrode internally, gradually narrowing the flow path and causing hot water pressure to drop significantly.

If your home fits the bill, you may need pipe replacement or relining to solve the issue long-term.

How to fix low hot water pressure – The right way

Once you’ve run through these questions, you’ll hopefully have a clearer idea of how to fix low hot water pressure. But unless it’s a simple issue like a clogged showerhead or a tap cartridge, it’s best to call in a fully-licensed plumber – whether that’s a local plumber in Melbourne, Canberra, Geelong or wherever you are. Someone qualified who can:

  • Check your hot water unit
  • Inspect valves, filters, and pipework
  • Test for sediment or corrosion
  • Diagnose pressure imbalances
  • Offer solutions tailored to your home

If you’ve already tried everything and your hot water pressure is still low, don’t keep putting up with cold showers or weak tap flow. Get in touch with a trusted professional in your area to restore the comfort and efficiency of your hot water system.

Fix-It Right Plumbing find the cause (Not just the symptoms)

At Fix-It Right Plumbing, we’re not in the business of quick Band-Aid fixes. We take the time to understand exactly why your hot water pressure has dropped, and we fix it at the source.

Hot water has no pressure anymore? We’ve helped hundreds of households just like yours restore consistent, reliable hot water pressure – whether it’s a hidden blockage, a valve replacement, or a full system upgrade. Book your service today and experience the difference of working with a plumber near you who actually gets it right the first time.

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Filed Under: Educational Blog

What Size Hot Water System Do I Need? (Answers Inside!)

By Richard Foster

what size hot water system do i need
Trying to figure out the answer to the common question of what size hot water system do I need can feel like a guessing game. When you’re juggling household needs and your budget, it’s one of the most common questions we ever hear. Whether you’re replacing an old system or planning for a new build, choosing the right capacity is critical – too small, and you’ll run out of hot water during peak times. Too big, and you’ll waste money heating water you’ll never use.

It’s hard, and we know it.

The perfect hot water system for your place depends on:

  • How many people live in your home
  • How you use water
  • The time of day you typically use it
  • And what type of system you’re running – electric, gas, solar, or heat pump.

Let Fix-It Right Plumbing break it down and make this decision easier:

1. Why hot water system size matters

A poorly sized system isn’t just annoying – it can really cost you money. If your system is undersized, you might be halfway through a shower when it runs cold. Oversized systems? That means higher energy bills for no reason, as you’re paying to keep water hot around the clock that just sits there and goes cold.

The good news? Once you understand the basics, choosing the right size becomes a whole lot easier:

2. Start with household size & usage habits

The most obvious starting point is how many people live in your home – but just as important is how much hot water you all use:

  • Do you take long showers?
  • Do you run the dishwasher daily?
  • Do you have teenagers who treat the bathroom like their second bedroom?

If you’re asking what size hot water system is perfect for your place, the answer depends on more than just headcount – it’s about how your household BEHAVES.

Here’s a rough guide based on average daily usage in litres:

1-2 people: 100-160L

3-4 people: 160-250L

5+ people: 250-400L+

3. Different types of systems = Different sizing rules

Electric storage, gas storage, continuous flow, solar, and heat pump systems. That’s a lot of technologies, but remember this – they all have quite different output capacities. For example:

  • Electric storage units heat water and store it in a tank, so you need to choose a size based on how much you’ll need at peak time.
  • Gas systems recover faster, so the tank doesn’t have to be as large.
  • Continuous flow systems (also called instantaneous systems) don’t store water at all – they heat on demand.
  • Heat pump systems are more efficient, costing you less.
  • Solar systems can cost you nothing at all – but you’ll need to pay to get it all up and running!

You get the picture – and it’s why there’s no one-size-fits-all answer when it comes to a question like what size heat pump hot water system do I need. To sum it all up – the technology changes how size is calculated, so there’s almost never an exact answer.

The real answer? Ask someone who really knows. Because it’s what they do.

4. Typical hot water system sizes in Australia

Let’s take a look at some of the most common hot water system sizes you’ll see on the market:

Electric storage: 25L to 400L

Gas storage: 90L to 300L

Gas continuous flow: Rated in litres per minute (L/min) – common sizes include 16, 20, and 26L

Heat pump: Usually 160L to 315L

Solar (with booster): 250L to 400L+.

At this point, it’s worth noting that hot water system sizes Australia-wide are generally quoted by tank capacity (in litres) or flow rate, depending on the type.

5. Real-world examples: Matching size to household

Still wondering what size hot water system do I need for a family of 5? In most cases, a storage system between 250-400L or a 26L/min continuous flow unit will suit a larger household. You’ll want something that can keep up with multiple morning showers, dishwashing, and laundry without lag.

For a medium-sized home, the question might be what size hot water system for family of 4 is right. Here, a 160-250L electric or gas storage tank is usually sufficient, or a 20-24L/min continuous flow system depending on usage.

Smaller households might ask what size hot water system do I need for a family of 2. If you’re using water efficiently, a 100-160L electric tank or a compact continuous flow system could be all you need – just make sure it aligns with how often you shower, use the washing machine, and so on.

6. Don’t forget recovery time And off-peak tariffs

One of the reasons electric hot water system sizes can be seriously misleading is because the tank needs to store enough hot water to last through peak usage – especially if you’re on an off-peak tariff, where heating happens overnight. So, even if your household only uses 200L a day, you might need a 250L tank to avoid cold showers in the evening. Get it?

Gas storage systems recover faster, meaning they can often be smaller. But if you switch from electric to gas or to a heat pump, make sure you understand how recovery rate affects your hot water availability.

7. Numbers confusing you? Let’s break it down

You’ll come across terms like:

  • Hot water unit sizes
  • Hot water tank sizes.

These are all referring to storage systems. But then there’s hot water system size for the overall CAPACITY – including continuous flow types, which don’t use tanks at all!

Confused? Then there’s also all those sizing tools online – just try searching for hot water system size calculator and see if that clarifies your mind! Remember, these kinds of simple and basic tools never account for every factor, like:

  • Pipe length
  • Climate
  • Fixture flow rates
  • Water pressure.

They may not sound very important, but trust us – they all play a part.

So while basic or average hot water tank sizes Australia-wide may give you a rough range, there’s no substitute for real-world advice.

8. What size water heater do I need – Really?

Are you planning to:

  • Grow your family?
  • Add a second bathroom?
  • Get a new spa bath?

Changes like this will affect your future hot water needs – and what you need from your hot water system.

Choosing a system that’s slightly larger than your current needs can save you the cost and hassle of upgrading later. But don’t go overboard! Excessive size leads to unnecessary running costs. It’s a delicate balance that we know how to navigate.

9. Final reminder – Size isn’t everything

Efficiency, reliability, installation cost, and energy source. It may sound insignificant, but it’s everything! A smaller, high-efficiency system may outperform a larger, less efficient one – especially in mild climates or homes with low to moderate usage. Are you starting to understand?

Just need help getting it right?

Still wondering what size system suits your household? The helpful, friendly, fully-licensed technicians at Fix-It Right Plumbing can absolutely help. With fully equipped vans and expert advice tailored to your needs, our Melbourne hot water plumbers, Canberra hot water specialists, and Geelong hot water experts are also ready to ensure you get a reliable, energy-efficient hot water system that suits your lifestyle. Reach out today!

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Filed Under: Uncategorized

Gas VS Electric Hot Water In A Cost Of Living Crisis

By Richard Foster

gas vs electric hot water

Have you noticed that the cost of living continues to soar all across Australia – and there’s apparently no end to it? At home, at your place, that means re-evaluating everything, from grocery costs to utility providers – and hot water systems. Did you know that just heating hot water at your place accounts for up to 25% (or more) of your power bill? So if wondering what to do at home, the smartest place to start is perhaps by comparing the long-term value of gas vs electric hot water systems.

25% That’s a huge chunk of your power bill – and all of it is hot water! With these high interest rates, ongoing electricity price rises, and the never-ending increases in groceries and rent costs, your hot water bill starts to matter a lot, lot more. The perfect system – for YOU – can save you hundreds but also thousands over time.

But which is actually more cost-effective? Are you considering switching from a gas to electric hot water system in Melbourne? Do you have an old hot water system in Geelong and not sure what to replace it with? Looking for the most cost effective Canberra hot water system? Let’s break it down:

1. Cost comparison

Is gas hot water cheaper than electric?

It’s the question so many homeowners like you are asking right now – is gas hot water cheaper than electric?

The short answer is:

It depends.

  • Upfront, electric systems are typically cheaper to purchase and install.
  • But gas systems may offer lower running costs over time, depending on your energy tariffs, hot water usage habits, and how energy-efficient your current system is.

When comparing gas vs electric hot water running costs, you’ll also need to factor in location. Typically, mains natural gas is readily available and cheaper than electricity on a per-unit basis. But in other parts of Australia, where gas needs to be bottled or is not available at all, electric might be the only viable option.

2. Understanding running costs

The real savings come from understanding long-term usage. So, is gas or electric hot water cheaper over time? Let’s explore:

  • Electric storage systems can be more expensive to run, especially if you’re using hot water throughout the day and not on an off-peak tariff. However, some homes have access to time-of-use electricity plans or solar panels, which help reduce those running costs significantly.
  • Gas hot water systems, particularly continuous flow (also known as instantaneous), only heat water as you need it – making them efficient for larger families or high-usage homes. They also perform well in cold climates, as they recover quickly and don’t rely on stored heat.

When weighing up gas or electric hot water, consider how your household actually uses hot water on a daily basis. Ask yourself:

  • Do you take long showers?
  • Do you run multiple loads of laundry?
  • Do you have a large family using the bathroom all at once?

Are you saying “yes” to yourself? Gas could be the better performer.

3. Efficiency & performance

It’s not just about the cost – performance matters too. No one wants to deal with a system that runs out of hot water during peak times or takes forever to reheat.

  • Electric storage units can be limited by tank size. Once the hot water’s used up, you’ll need to wait for it to reheat. That’s not ideal during cold winter mornings or when guests come to stay.
  • Gas systems, especially continuous flow models, heat water on demand. That means consistent hot water for everyone in the house, no matter how long the showers are.

When comparing a gas vs electric water heater, think deeply about reliability. Systems that run out of hot water quickly can be frustrating and costly in the long run if you’re forced to replace them prematurely or run backup systems.

4. Upfront costs & installation

If you’re in affordability or hot water crisis mode, upfront affordability can tip the balance. Let us explain:

  • Electric water heaters are typically cheaper to buy and install, making them appealing to households on a budget.
  • Gas water heaters, especially continuous flow models, tend to cost more upfront but may last longer and save you money over time.

It’s important to also consider the existing setup of your home. If you already have a gas connection and gas appliances, it may make a lot of sense to stick with gas. But if your property is electric-only, switching to gas may require expensive infrastructure changes.

That’s why it’s smart to speak with an experienced, licensed hot water plumber who can assess your current system – whether you’re in Victoria, ACT or regional areas – and recommend the most cost-effective solution. For example, our Canberra hot water system experts consider both usage and energy efficiency, while our trusted hot water technicians in Geelong offer tailored solutions for older homes and growing families.

5. Lifespan & maintenance

When thinking about hot water options, especially gas hot water vs electric hot water, lifespan and service costs are another super-important factor.

On average:

  • Electric hot water systems last between 10-15 years, depending on brand and maintenance.
  • Gas systems, especially continuous flow units, can last up to 20 years with regular servicing.

However, both systems require maintenance. Hot water leaks can occur in gas or electric hot water systems, increasing your water bill and leading to more serious failures if left unchecked. Electric systems may need occasional element or thermostat or hot water anode rod replacements. Gas systems, on the other hand, involve components like burners, valves and flues that demand a level of specialisation. That’s why it’s crucial to have gas servicing carried out by qualified professionals, licenced gasfitters in Geelong, Melbourne or wherever you’re located, who understand the local gas requirements.

Still weighing up electric water heater vs gas? It’s a difficult decision, but remember to factor in not just replacement costs, but how often each system might need professional attention.

6. Environmental considerations

Another aspect worth considering is your environmental footprint. Electricity in Australia, as we all know, is increasingly being sourced from renewables. So depending on your provider and plan, your electric vs gas hot water choice might affect your carbon output.

  • If you already have solar power, electric hot water becomes even more appealing, especially with a timer or smart controller to sync heating to sunlight hours.
  • That said, gas water heater vs electric efficiency can still be competitive if your home is connected to clean-burning natural gas.

But for those focused on reducing fossil fuel reliance, electric is often the greener long-term option – because it can be combined so easily with solar.

So… Which one should you choose?

The answer to gas hot water vs electric isn’t black and white. It depends on:

  • Your home
  • Your lifestyle
  • Your energy sources
  • And your budget.

BUT – here’s a simplified breakdown to help you decide:

Choose gas if:

  • You already have a mains gas connection
  • You use a lot of hot water (e.g., large family)
  • You want continuous hot water with minimal delays
  • You’re planning to stay in the home long enough to benefit from lower running costs.

But choose electric if:

  • You’re looking for a lower upfront cost
  • You live in an all-electric home or one with solar
  • Your hot water usage is moderate or scheduled for off-peak times
  • You prefer a lower-maintenance system without gas servicing needs.

Is it time to rethink your hot water?

The debate over electric vs gas hot water has never been more relevant. In the middle of a cost of living crisis, like the one we’re all living through across Australia right now, you know that every dollar counts. That means the right hot water system can make a hugely significant difference to your long-term household budget. Trust us – there’s a lot of money you can keep in your bank account!

Here at Fix-It Right Plumbing, we specialise in helping homeowners just like you choose the best system for their needs. We’re experts in both electric and gas vs electric water heater installations, as well as repairs, upgrades, servicing, maintenance, and a lot more. We take the time to:

  • Assess your current setup
  • Look at your usage habits
  • And help you budget for the perfect solution that works not only NOW but in the future.

Need extra help choosing between electric vs gas hot water? Reach out to Fix-It Right Plumbing in Melbourne, Geelong or Canberra and we’ll ensure your hot water system is working as hard as you are – and drive down those depressingly rising power bills.

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Filed Under: Educational Blog

Who Is Responsible For Stormwater Drains In Victoria?

By Richard Foster

Who is responsible for stormwater drains Victoria

Have you spotted a pool of water in your yard after heavy rain? Maybe you’ve seen the wet stuff gushing from a blocked drain near your driveway. No matter what’s led you right here, it’s perfectly natural to wonder – who is responsible for storm water drains? Do you need to fix it, or is it the council’s problem? Let’s dive in.

In Victoria, as is basically the case in the rest of Australia, stormwater drainage responsibility is split between homeowners, local councils, and water authorities. But where does your responsibility begin and end? Knowing this helps you avoid unnecessary stress, unexpected costs – even potential legal issues!

In our guide, we’re going to break down:

  • Exactly what you’re responsible for as a homeowner
  • What’s handled by the local council or Melbourne Water and Barwon Water
  • And answer ‘How do I find stormwater pipes on my property VIC wide’ if you have no idea where to even begin!

Stormwater Melbourne and Geelong: Understand your responsibilities

Managing your stormwater is absolutely critical for preventing flooding, erosion, and property damage – particularly in Victoria! Our notoriously heavy downpours can overwhelm drainage systems in a flash. But understand this as well: Not all stormwater drains are your responsibility. Some responsibility belongs to the council, some to Melbourne Water or Barwon Water, and some to private developments.

So how on earth do you figure out what’s yours to deal with? Let’s break it all down step by step:

1. Start by identifying where the problem is

The first step in determining responsibility is locating where the drainage issue is occurring.

Is the issue on your property?: It’s most likely your responsibility. This includes gutters, downpipes, drains, and pipes that direct water away from your house.

Is the problem outside your property boundary?: It may fall under the responsibility of your local council or Melbourne Water and Barwon Water.

As a general rule of thumb, if the drain is within your property, it’s your responsibility. If it’s under a public road, a footpath, or a park, it’s the council’s responsibility.

2. How to find stormwater pipes on your property

Do you suspect a blockage, a leak, or overflow? You’ll need to locate your stormwater pipes before taking any further action. But how?:

Check your property plans: Your property’s drainage layout should be in the documents you received when buying or building your home.

Ask your local council: Councils keep drainage plans and can provide information about approved stormwater discharge points.

Use a pipe locator service: Some professional plumbers (like Fix-It Right Plumbing!) use advanced tools to locate stormwater pipes underground.

If your property lacks clear drainage plans, getting a professional to map out your stormwater plumbing can help prevent future flooding issues.

3. Who is responsible for stormwater drains on public land?

Once stormwater leaves your property, it flows into public drainage systems – and they’re managed by the local council or Melbourne Water and Barwon Water.

  • Local councils manage public drains and pits under roads, parks, and footpaths.
  • Melbourne Water and Barwon Water oversee major drainage networks and flood prevention infrastructure.

If you notice a blocked or overflowing drain on a street or public land, contact your local council – don’t try to fix it yourself!

4. Your responsibilities as a property owner

If your home’s stormwater system is blocked or not working properly, let us reiterate – You, yes you, are responsible for fixing it!

Your responsibilities include:

  • Maintaining gutters and downpipes, by regularly clearing leaves, dirt, and debris to prevent blockages.
  • Ensuring legal discharge of stormwater, because your property’s drainage must connect to a legal stormwater outlet, such as the council stormwater system.
  • Fixing damaged or blocked private drains, remembering that if a drain on your property is blocked, cracked, or collapsed, you need to arrange those repairs by yourself.

EXTRA TIP: If stormwater from your home is flooding a neighbour’s property, you may be legally liable for damages if your drainage system is faulty.

5. Understanding stormwater runoff regulations in Victoria

Did you know that redirecting stormwater incorrectly can get you into quite big trouble?

Victoria has super-strict stormwater runoff regulations that prevent homeowners from illegally discharging stormwater onto neighbouring properties or into natural waterways.

The stormwater runoff regulations VIC-wide force you to ensure that:

  • Your stormwater does not flow onto neighbouring properties (this can lead to disputes or fines).
  • All stormwater is directed into a legal point of discharge, as approved by the council.
  • Any alterations to your drainage system comply with council and plumbing regulations.

EXTRA TIP: Before making major changes to your stormwater drainage, check in with your local council to ensure compliance with often very strict stormwater laws.

6. Where does stormwater go after it leaves your property?

Have you ever wondered where stormwater goes once it leaves your property? Well, in Victoria, stormwater follows these paths:

  • From your roof and driveway into underground stormwater pipes.
  • Into council stormwater drains under roads or parks.
  • Flowing into larger Melbourne Water or Barwon Water-managed drainage systems.
  • Eventually discharging into rivers, creeks, or the ocean.

Proper stormwater drainage ensures water does not cause flooding, erosion, or environmental damage – which is why managing it correctly is so very important.

7. When to call a plumber for stormwater issues

Are you dealing with any of these problems at your place? The time may have come to call a professional Melbourne plumber or a Geelong plumbing specialist – like the friendly team right here at Fix-It Right Plumbing!

What are you dealing with?:

  • Blocked stormwater drains: Water pooling in your yard or near drains? You may have a blockage.
  • Flooding/erosion around your property: Poor stormwater drainage can cause major structural issues.
  • Water backing up inside your home: This could indicate a serious stormwater plumbing failure.
  • Unclear stormwater discharge points: If you’re unsure where your stormwater drains are, a plumber can easily help to locate and assess your system.

Get expert help for all your stormwater issues

Sure, understanding who is responsible for stormwater drains can clear up some of your confusion – remembering that these issues on your property are 100% your responsibility, which is a big deal.

But for expert help with:

  • Blocked or damaged stormwater drains
  • Stormwater pipe mapping & inspections
  • And ensuring legal discharge compliance.

Get in touch with Fix-It Right Plumbing ASAP if you need a Melbourne blocked drain plumber or a Geelong drainage specialist. Rest assured: We’ll find the problem, fix it quickly and affordably, and ensure your drainage system works properly for years and years to come.

Call us now for fast, expert, affordable stormwater plumbing solutions!

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Filed Under: Blocked Drains, Educational Blog, How to guide

Step By Step, Let’s Deal With Any Outside Drain Blockage

By Richard Foster

How to unblock a drain outside
Blockages inside your home are frustrating enough – the kitchen sink water won’t go down, or the shower floor is horribly flooded. But blocked outside drains can be even more frustrating, and – worse still – cause even more damage. We’re talking about serious property damage, bad smells – even health hazards and worse. Whether it’s a simple slow-draining pipe, or you have an outside drain overflowing, or water is pooling like it’s the 100m Olympic freestyle final, these problems definitely need to be tackled ASAP!

The good news is that solutions exist, and you can often manage them on your own if the problem is straightforward. In this exclusive guide, we’ll explore how to unblock a drain outside – and let you know when it’s time to call in the professionals. Continue reading “Step By Step, Let’s Deal With Any Outside Drain Blockage” »

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Filed Under: Blocked Drains

How To Stop Water Hammer In 5 Easy Ways

By Richard Foster

How to stop water hammer
Did you just turn a tap on or off and you’re hearing loud banging, knocking, thudding sounds coming from your plumbing pipes? Maybe it was an appliance, like your washing machine or dishwasher that makes this alarming racket. Just want to know how to stop water hammer right now?

But what is water hammer? It’s what us plumbers call the sudden shockwave in your plumbing system that – yes – can be extremely worrying. But if you don’t deal with it quite quickly, it can cause long-term damage to your pipes and fittings:

  • What exactly is water hammer?
  • Why does it happen?
  • Most importantly, learn how to fix water hammer.

Let’s break this down:

What is water hammer?

Water hammer, also known as hydraulic shock, happens when fast-moving water suddenly hits a closed valve in your pipes. It causes a pressure surge, which results in the loud hammering pipes sound you’re hearing.

Over time, repeated pressure spikes can loosen pipe joints, damage valves, and even lead to burst pipes. It certainly sounds like a proper water hammer fix is absolutely essential for protecting your home’s plumbing – and getting rid of your headache!

What causes water hammer?

There are a few basic reasons why you might be experiencing water hammer in pipes at your place:

Quickly closing taps or valves: When a tap or appliance shuts off too fast, the sudden stop in water flow causes a shockwave.

High water pressure: Excessive pressure in your plumbing system makes water hammer more likely.

Lack of air chambers or water hammer arrestors: These built-in devices absorb pressure surges, but if they’re missing or faulty, water hammer becomes a problem.

Loose pipes: If your pipes aren’t properly secured, they can move and amplify the hammering effect.

How to stop water hammer: The step-by-step fixes

Starting to get your head around the causes? Let’s go through how to fix water hammer – starting with the easiest solutions and working up to more involved fixes:

1. Check & reduce your water pressure

Still wondering how to get rid of water hammer? Well, this is the easiest fix!

But wait – do you know how to adjust your home’s water pressure? Remember, super-high water pressure increases the impact of hydraulic shock, making hammering sounds more intense. But wait a second – is this really easy to do? Let’s explore:

  • Check your home’s water pressure using a pressure gauge (you can find these at hardware stores).
  • If it’s above 500 kPa, install a pressure-reducing valve (PRV) to bring it down to a safer level.
  • If your home already has a PRV, it may need adjusting or replacing.

Lowering the pressure reduces the intensity of the shockwaves that cause water pipe hammering.

2. Secure loose pipes to prevent vibration

The problem might also be caused by loose plumbing pipes. All that rattling and shaking can easily trigger water hammer.

  • Check under sinks, in basements, and behind walls (if accessible) for loose pipes.
  • Use pipe brackets, clips, or foam padding to secure pipes to walls and floors.
  • Ensure hot water pipes have room to expand so they don’t knock against walls when heating up.

Eliminating all this pipe movement helps to absorb the energy that would otherwise produce the hammer tap phenomenon.

3. Drain & refill your plumbing system

Older plumbing systems often have built-in air chambers that help absorb sudden changes in water pressure. But over enough time, the chambers will fill with water – making their function not work in the way you expect it to.

  • Turn off your home’s main water supply.
  • Open all taps, showers, and hoses from the highest to the lowest point in your home to drain the system completely.
  • Once fully drained, turn the water supply back on slowly, allowing air to refill the chambers.

These air chambers act like shock absorbers, preventing water hammer in pipes from causing loud banging noises.

4. Install a water hammer arrestor

Like #1, this is one of the most effective fixes of all. So if nothing else has worked so far, installing a water hammer arrestor should definitely be your next move to get rid of water hammer – forever!

  • Buy a water hammer arrestor from a plumbing or hardware store.
  • Install it near problem areas, such as under sinks, behind washing machines, or near dishwashers.
  • Some arrestors can be screwed directly onto existing pipe fittings, while others may need a plumber to install them.

Your water hammer arrestor will contain a shock-absorbing chamber, absorbing excess pressure while preventing those galling pipe hammer sounds.

5. Replace fast-closing valves

Some appliances, like washing machines and dishwashers, have solenoid valves that close instantly – that can create a water hammer effect if everything isn’t working perfectly.

  • If your washing machine or dishwasher is the culprit, consider installing slow-closing valves or adding a water hammer arrestor nearby.
  • For taps that close quickly, swap them for gradual-closing mixer taps to prevent sudden pressure surges.

Slower-closing valves will reduce the shockwave effect, stopping those water pipes banging sounds.

Know when to call a professional plumber

If you’ve tried all these water hammer fixes and you’re still hearing those loud banging sounds, it’s time to call in the experts. Melbourne plumbers, Canberra plumbing experts, and plumbers in Geelong all recommend getting a professional inspection if your water hammer issues persist. They can:

  • Assess your plumbing system for pressure issues, faulty valves, or missing air chambers.
  • Install water hammer arrestors in the best locations for long-term results.
  • Replace old, damaged, or undersised pipes that could be making the problem worse.
  • Check for hidden leaks or weak pipe joints that might be contributing to water hammer – and much, much more.

Be aware: water hammer can cause serious, expensive, potentially devastating damage to your home and investment over time – leading to leaks, burst pipes, or much more expensive plumbing repairs.

Ready to stop water hammer for good?

Nobody wants to deal with hammering pipes and loud water pipe hammering every time they turn a tap on or off. Do you agree? Well, fortunately, there are plenty of effective ways to stop water pipes banging. But if the problem hasn’t gone away, Fix-It Right Plumbing is right here! Our friendly team will carry out a professional assessment and get that job done quickly, permanently, and affordably.

Reach out to Fix-It Right Plumbing today for expert solutions to stop water hammer in its tracks – before it smashes your plumbing to smithereens! How to stop water pipes banging? Just give us a call or send us a message, right now.

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Filed Under: How to guide

6 Ways To Find Stormwater Pipes On Your Property

By Richard Foster

how do i find stormwater pipes on my property
Have you just come in from staring at your yard, scratching your head, and wondering – How do I find stormwater pipes on my property? First up: you’re not alone. Stormwater drainage systems are absolutely essential for managing rainwater runoff – but quite often, they’re not easy to spot!

The good news? Finding them is often easier than you think. Start by looking for the most obvious signs, like:

  • Drainage grates
  • Downpipe connections
  • Areas where water pools during heavy rain.

They’re all telltale indicators of where your stormwater system might be located. But if you can’t find your stormwater pipes, it’s not because you’re missing something obvious or because you’re just ‘bad at this’. Most people aren’t experts in stormwater systems – because they’re busy being experts in other things, whilst being extra-busy with the million other things we need to do!

Plus, sometimes stormwater pipes are buried deep underground or hidden in ways that make them nearly impossible to spot with just a quick glance. Struggling? Don’t stress. We can figure this out – together.

We’re going to walk you through an easy, step-by-step guide to help you locate your stormwater pipes—even if you’re starting from scratch. Whether you’re in Melbourne, Canberra, or Geelong, this guide will give you the confidence to find your drainage system. And if all else fails, we can quickly send out a plumber near you to help get the job done right.

Let’s dive in:

Step 1: Visible signs of a stormwater drain on my property?

The first step in figuring out how to find stormwater drains on your property is to look for visible clues. So let’s start by walking around your yard and checking for:

Drainage grates or pits: These are usually metal drain grates that allow water to flow into the stormwater system or concrete stormwater pit covers that are easy to spot unless covered with dirt and debris.

Downpipes: These are the pipes that run from your gutters down to the ground. Follow them to see where they lead – it’s often where they connect to the stormwater system.

Pooling water: After heavy rain, take note of where water collects. This could indicate a blocked or poorly functioning stormwater drain.

If you spot any of these, you’re on the right track. But if not, don’t stress – there are plenty of other ways to locate your stormwater system.

Step 2: Check your property’s stormwater plans

Still unsure how to locate stormwater pipes? Your next step should be to check your property’s stormwater plans. They are detailed diagrams that show the layout of your stormwater system – including the location of pipes, drains, and other components.

Here’s how to find stormwater plans for your house:

Contact your local council: Many councils keep records of stormwater drainage systems for properties in their area. You may need to submit a formal request or pay a small fee to access these documents. While they may not have much detail for your backyard, they should have some detail on discharge points and pipes along your boundary where the stormwater drain responsibility changes over.

Check the stormwater plans for my house: If you already have a copy of your house’s original building plans, they may include details about the stormwater system.

Ask your builder or plumber: If your home was recently built or renovated, the builder or plumber who worked on it might have a copy of the stormwater plans.

Having the plans upfront can make it a lot easier in your quest to understand how to find out where pipes are on your property.

Step 3: Use a metal detector/pipe locator

Want to scale your search up a bit? Some stormwater pipes are made of metal, so a metal detector can be a handy tool for locating them. Simply sweep the detector over your yard and listen for signals that indicate the presence of metal pipes.

But let’s be honest – most of our stormwater pipes are not metal! For these PVC pipes, you might need a more specialised tool, like a pipe locator. These devices use electromagnetic signals to detect underground pipes, and you can rent or purchase them from hardware stores. Better still, you can hire a professional to do the job for you!

Step 4: Look for manhole covers or inspection points

Another way to find out how to find drainage plans for my house is to look for manhole covers or inspection points. They’re access points that plumbers and maintenance workers use to inspect and repair the stormwater system. Look for round or rectangular shapes made of metal or concrete.

Found one?:

  • Lift the cover (carefully!)
  • Take a look inside
  • Did it give you a better idea of where your stormwater pipes are located and how they’re laid out?

Step 5: Trace the path of your gutters & downpipes

Your gutters and downpipes are a key part of your stormwater system. To know how to find stormwater drains on your property, start by tracing the path of your gutters and downpipes. Follow them from your roof to the ground, and see where they lead. In many cases, they’ll connect directly to the stormwater pipes.

Still unsure? Try pouring water into your gutters or downpipes and watch where it flows. It will help you identify the location of your stormwater drains.

Step 6: Consult a professional

Tried all of that and still can’t locate your stormwater pipes? It’s probably time to call in the experts.

Professional plumbers have the tools, knowledge, and experience to quickly and accurately locate stormwater systems – even if they’re buried deep underground.

At Fix-It Right Plumbing, we specialise in helping homeowners like you find and maintain their stormwater systems. Do you need help:

  • Locating your pipes?
  • Repairing a blocked drain?
  • Understanding your stormwater plans?

Our friendly team is always here to help. Whether you need Melbourne blocked drain plumbers, Canberra drain cleaning experts, or Geelong drainage specialists, we’ve got you covered. We use the most advanced techniques, like CCTV drain cameras and hydro-jetting, to diagnose and fix every issue, ensuring your stormwater system works efficiently all year round.

Why professional help is worth it

Is it possible to locate your stormwater pipes on your own? It probably is – as we’ve tried to explain! However, some situations simply require professional help, and there’s nothing we can do about it!:

Complex systems: If your property has a large or complex stormwater system, it can be difficult to navigate without expert guidance.

Blockages or damage: If you suspect your stormwater pipes are blocked or damaged, a plumber can use specialised equipment to identify and fix the problem.

Peace of mind: Knowing that your stormwater system is in good hands can save you time, money, and stress in the long run.

Stop stressing about your stormwater pipes!

Are you stressing about finding your stormwater pipes? It can feel daunting at first, but a little patience, reinforced with the right approach, and it really is do-able! But if you still find yourself stuck, the experts are only ever just around the corner.

Here At Fix-It Right Plumbing, we can help with all your stormwater needs. Whether you’re learning how to locate stormwater pipes or need a little extra advice about maintaining your system, our friendly team is only ever a single shout away. So let’s make sure your stormwater system is working as it should – so you can focus on the things you really know and care about!

Remember, if you ever feel overwhelmed about stormwater or any other plumbing issue, Fix-It Right Plumbing is only ever a single call or message away.

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Filed Under: How to guide

Stormwater Pits: Are They Right For You And How To Install One

By Richard Foster

Stormwater pit installation
Australia may be famously dry, but that doesn’t mean it doesn’t rain – and sometimes, it can be absolutely torrential! Managing that rainwater effectively is absolutely essential for protecting your property from water damage, erosion, and flooding. Because if your yard turns into a soggy mess every time it rains heavily, or you’ve noticed pooling water – especially near your home’s foundation – a stormwater pit could be the solution.

What is a stormwater pit?

It’s a fairly simple structure, typically installed underground, that is designed to collect and manage rainwater runoff. Basically, it serves as a mini reservoir, gathering water from surrounding areas like your driveway, roof and yard, and directing it into the stormwater drainage system.

How does a stormwater pit work?

The pit collects excess water, storing it temporarily before releasing it into the stormwater system or another outlet. A typical stormwater pit installation includes a grated inlet for water collection and a connection to underground pipes that direct the water away from your property.

Is a stormwater pit right for you?

Does it sound like residential stormwater pit installation could be right for your property? Before we get into how to install a drainage pit, consider the following:

THE PROS:

  • Prevents flooding by keeping water from pooling on your property during heavy rains.
  • Minimises the risk of structural damage to your home and property, especially your foundation.
  • Versatile and suitable for a variety of applications, from residential backyards to large driveways.
  • Once installed, it requires minimal maintenance to function extremely cost-effectively.

THE CONS:

  • It may require significant digging and space, depending on your property’s size.
  • Installation can be complex, making DIY particularly tricky if you’re unfamiliar with drainage systems.
  • Without regular maintenance, debris can clog the pit.

But if water is pooling regularly on your property and you have the space, it’s a good bet that a stormwater pit is the perfect solution. But wait! Could it be blocked drains are the problem rather than an inadequate stormwater drainage system? This is why arranging an inspection with a local drain plumber in Melbourne is recommended before any work commences. Fix It Right Plumbing can also send out a drainage specialist in Canberra or a Geelong drain plumber to assist.

Stormwater pits VS other drainage systems

Hopefully, you’ve seen by now that stormwater pits are extremely effective – but it’s important to note that they aren’t the only drainage solution. Here’s how they compare to your other options:

Stormwater pits: Best for managing large volumes of rainwater in one area, such as driveways or patios, drainage pit installation often means connection to the broader stormwater system for water disposal.

Direct stormwater connection: The straightforward solution where rainwater is channelled directly from your roof, driveway, or yard into council-maintained stormwater drains. While highly efficient in suburban areas with established drainage networks, additional measures can sometimes be required.

French drains: They’re trenches filled with gravel and a perforated pipe, but better suited for widespread water issues across a property.

Soakaways: Not common in residential areas, these underground pits filled with gravel – allowing water to slowly seep into the soil – are not suitable for many types of dense, clay-rich Australian soils and extreme downpours.

How a Plumber Installs a Stormwater Pit: A Step-by-Step Guide

Installing a stormwater pit is a crucial task in managing excess rainwater and preventing property damage. While it may seem straightforward, professional installation ensures compliance with local regulations, correct water flow, and long-term reliability. Here’s how a qualified plumber or drainage specialist handles stormwater pit installation.

1. Assess the Site and Drainage Requirements

A professional starts by evaluating the site, identifying areas of poor drainage, and determining the best location for the stormwater pit. This involves:

  • Checking for existing drainage systems and council stormwater connections
  • Identifying the natural flow of rainwater on the property
  • Locating underground utilities to avoid damage during excavation
  • Ensuring compliance with local drainage regulations

A plumber will also calculate the appropriate size of the stormwater pit based on the expected water volume and runoff areas.

2. Selecting the Right Stormwater Pit

Depending on the property’s needs, a plumber may install a plastic, concrete, or polymer stormwater pit. The choice depends on factors like:

  • Load requirements: High-traffic areas may need reinforced concrete pits.
  • Water volume: Larger pits with multiple outlets may be necessary for areas with heavy runoff.
  • Soil conditions: Clay-heavy soils may require additional filtration measures.

3. Excavation and Ground Preparation

Using excavation equipment, a plumber digs a hole large enough to accommodate the pit and surrounding drainage materials. The excavation must:

  • Be deep enough to allow proper water flow into the stormwater system
  • Have a slight slope to encourage efficient drainage
  • Allow for additional space around the pit for gravel and bedding materials

Once the hole is ready, a layer of compacted gravel is placed at the base to provide stability and promote water filtration.

4. Installing the Stormwater Pit and Connecting Pipes

With the pit in position, a plumber connects PVC or concrete stormwater pipes to ensure proper water flow. This process involves:

  • Cutting and securing inlet and outlet pipes using appropriate fittings
  • Sealing all connections to prevent leaks
  • Checking gradients to maintain a consistent flow of water toward the outlet

If the stormwater pit connects to an existing drainage system or the council’s stormwater network, a licensed plumber ensures it complies with local council regulations and obtains necessary approvals.

5. Backfilling and Securing the Pit

To provide support and prevent shifting over time, the plumber carefully backfills around the stormwater pit using:

  • Gravel layers for proper drainage and structural support
  • Geo-fabric material to prevent soil from clogging the system
  • Compacted soil or concrete edging around the top to stabilise the pit and prevent movement

6. Installing the Grate and Testing the System

The final steps involve securing the stormwater grate and testing the entire system to ensure optimal performance. This includes:

  • Attaching the grate to keep out large debris
  • Simulating heavy rainfall by running water through the system
  • Checking for proper water flow and drainage efficiency
  • Inspecting all connections to confirm there are no leaks or blockages

Why Professional Installation Matters

While stormwater pits might seem like a straightforward installation, professional plumbers ensure:

  • Correct positioning and water flow to prevent pooling and ineffective drainage
  • Proper integration with existing stormwater systems for long-term reliability
  • Compliance with council regulations, avoiding costly fines or rework
  • Reduced risk of failure, saving homeowners from future repairs and water damage

Call us for expert stormwater solutions

Installing or maintaining a stormwater pit doesn’t have to be stressful – especially if you get the friendly guys at Fix-It Right Plumbing to do it for you! We not only specialise in residential stormwater pit installation, but also maintenance, repairs and ongoing plumbing and drainage inspections. Need some extra advice about how to install a stormwater pit, or professional assistance with your drainage system? Here at Fix-It Right Plumbing, we’re always just around the corner – so give us a shout!

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Filed Under: How to guide

What To Do About A Leaking Hot Water System

By Richard Foster

Leaking hot water system from the bottom
Few home maintenance issues are as inconvenient, worrying, and potentially expensive and even dangerous as a hot water system leaking. You’re no doubt concerned about how serious the issue might be and whether it’s going to leave you with a hefty repair bill or a cold shower – or both! Continue reading “What To Do About A Leaking Hot Water System” »

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Filed Under: How to guide

Why Water Bills In Melbourne Are Rising (And What To Do About It)

By Richard Foster

Average water bill in Melbourne

Feeling the pinch of the skyrocketing cost of living yet? You’re definitely not alone. You’re feeling it at the supermarket, when you fill up your car, and definitely when you get the latest bill in your letterbox. So: what is the average water bill Melbourne wide, how is it changing, and is there anything you can do about it? Let’s dive straight in: Continue reading “Why Water Bills In Melbourne Are Rising (And What To Do About It)” »

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